If a cancellation is requested 14 days or more before the booking date then a full refund or an account credit will be issued, which ever the customer requests.

If the cancellation request falls between 72 hours  to 13 days notice of a rental the  Non-Refundable Booking Deposit will be kept in your Island Time Rentals account and can be applied against a future rental invoice. Our rental day starts at 8:00am.

If we are not notified 72 hours before 8:00am on the first day of the rental or if no notice is given at all, you will not be refunded your full payment which has been paid at this time.

In the case of unsafe weather conditions, as determined by Island Time Rentals staff (such as sustained high winds or lightening), Island Time reserves the right to refuse the rental because we feel it is unsafe to be out on the water. The rental may be rescheduled for another date and the booking deposit applied to that day or a full refund issued.  However this can only be determined by the Island Time Staff and not the customer.